Meet Our Staff

Our practice includes our audiologists, Dr. Emily J. Taylor, Dr. Alyssa B. Heinz and Dr. Leslie B. Papel, our certified audiology assistant, Tori Way, and our patient care coordinator, Emma. Here is a brief bio and introduction

Dr. Emily J. Taylor, AuD., FAAA

Emily J. Taylor, AuD., FAAA earned her Bachelor of Arts in Hearing and Speech Sciences from The University of Maryland and a Doctorate of Audiology from Towson University. Dr. Taylor humbly accepted the 2017 Distinguished Young Alumni Award from the Towson University Alumni Association for her charitable work in the community. She completed her doctoral thesis on the accuracy of a commonly used hearing screening protocol for the college population. This research was accepted for publication in the Journal of the American Academy of Audiology. Click here to read her published research titled “Assessment of the Efficacy of a Hearing Screening Program for College Students,” which can be found in the Journal of the American Academy of Audiology.

Dr. Taylor specializes in diagnostic audiology and has experience working with all age groups. She finds audiology fulfilling because she is able to improve quality of life for individuals with hearing loss on a daily basis. She completed internships with local audiology private practices, ENT practices, and with the Baltimore County School System. Dr. Taylor is a native resident of Baltimore County and feels grateful to be able to serve the community she grew up in and has such strong ties to. Click here to learn more about why she became an audiologist.

Ms. Tori Way

Audiology Assistant

Tori Way was born and raised in the Baltimore area. She earned her Bachelor of Science in Fashion Merchandising from Stevenson University. After graduating, she spent a few years as a personal stylist at Nordstrom. Tori has great customer service experience and loves working and meeting new people. She started at TLC in 2021 as the Patient Care Coordinator and now works as the Audiology Assistant. Tori loves getting to help troubleshoot hearing aid issues and loves getting to work one on one with the patients. When she is not working, she enjoys going to concerts, dancing, and spending time with family and friends. Tori is a die-hard Baltimore Ravens fan and loves all things football. She is so excited to be part of such a wonderful team here at TLC!

 

 

Dr. Alyssa B. Heinz, AuD

Dr. Alyssa Heinz joined the Taylor Listening Center in January 2025. With over a decade of experience as a clinical audiologist in Maryland, she has worked at well-established ENT practices in Rockville and the Greater Baltimore Medical Center. Throughout her career, Dr. Heinz has provided a wide range of diagnostic and rehabilitative services to both pediatric and adult patients. She earned her Bachelor of Arts degree in Hearing and Speech Sciences in 2007 and her Doctorate of Audiology (Au.D.) from the University of Maryland, College Park, in 2011. Her clinical experience includes training at the Howard County Public School System’s County Diagnostic Center, and she completed a semester rotation along with her fourth-year externship at the Department of Otolaryngology – Division of Audiology at the University of Maryland Medical Center. Dr. Heinz holds the Certificate of Clinical Competence in Audiology (C-AAA), awarded by the American Speech-Language-Hearing Association (ASHA). She is also a professional member of the American Academy of Audiology (FAAA) and the Maryland Academy of Audiology (MAA).

“I truly enjoy collaborating with my patients to find hearing solutions that enhance their ability to engage with the world around them. I am grateful to work in a profession that allows me to positively impact someone’s quality of life, and I am happy to be part of a team of practitioners and staff who genuinely care about their work.”

In her spare time, Dr. Heinz enjoys staying active with her husband, two young sons, and their black Labrador, Hallie.

Dr. Leslie B. Papel, AuD

Leslie B. Papel, Au.D. has joined the Taylor Listening Center as of April, 2024. Originally from South Carolina, Dr. Papel received her undergraduate degree from the University of Georgia and a Masters degree from Boston University. After twenty years of practicing audiology, Dr. Papel went back to the classroom through Salus University(Drexel) to receive her Doctorate in Audiology. Dr. Papel’s private practice HEARING SERVICES provided audiologic care for forty years until she joined Dr. Emily Taylor at Taylor Listening Center.

“I am thrilled to be working with Dr. Emily Taylor to continue to provide the high level of audiologic care Taylor Listening Center demands from its providers.”

Ms. Emma Steinert
Patient Care Coordinator

Meet Emma, our vibrant Patient Care Coordinator since 2024! With a background in nannying and medical billing, she brings a green thumb, big personality, and caring heart to TLC—when she’s not baking sourdough or searching for seashells with her pups Ozzie & Archie!

We Look Forward To Helping You Communicate With Confidence.

Our patient care coordinator will be in touch with you same or next business day regarding your appointment request.

Let Us Accommodate Your Busy Schedule!

Hours of Operation:

Monday 8:00am -5:00pm
Tuesday 8:00am – 5:00pm
Wednesday 8:00am – 5:00pm
Thursday 8:00am – 5:00pm
Friday 8:00am – 4:00pm

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